Help
Help & FAQ
Quick answers to common questions. Still stuck? Contact us.
Accounts
Is BumpTribe free?
Yes — the core tracker, tools and guides are free to use, with no ads.
How do I reset my password?
On the sign-in page, tap “Forgot password?” and we'll email you a reset link.
Can I sign in with Google?
Yes — choose “Continue with Google” on the sign-in or sign-up page.
How do I delete my account?
Go to Profile & settings → “Delete my account”. This permanently erases your account, all your data, and your photo files.
Privacy & your data
Do you sell my data?
No — never, and we never use your health data for advertising or profiling. See our Privacy Policy.
Is my pregnancy and baby data private?
Yes. It's treated as special-category health data, protected by row-level security so only you (and anyone you explicitly share with) can see it. See our Consumer Health Data Privacy Policy.
How do I download or delete my data?
In Profile & settings you can download everything we hold about you as a JSON file, or delete individual items or your whole account.
Who can see what I log?
Only you — unless you invite a partner or family member through Family sharing, and only for what you choose to share.
Using the tools
Are the calculators medical advice?
No. Everything in BumpTribe is educational only and never a substitute for your midwife, doctor or pediatrician. If anything worries you, contact your provider — and in an emergency call your local emergency number.
How do I set my due date?
During onboarding, or any time from Profile & settings → Your journey.
How do I share with my partner or family?
In Profile & settings → Family sharing, invite someone by email to view or edit. You can change or revoke access any time.
How do reminders and quiet hours work?
Open Alerts → Preferences to turn each reminder on or off, choose in-app or email, and set quiet hours so nothing pings you overnight.